happens in the USA also

in the beginning of this Talk of the Nation segment is a 911 call and the caller refuses to assist the one being called for

 

http://www.npr.org/2013/03/06/173636645/answering-the-call-the-lives-of-911-dispatchers

An elderly woman at a California retirement home died in February after a staff person refused to perform CPR, despite the pleas of a 911 dispatcher. The nurse says she was following company policy. This incident raised many questions about the role of dispatchers in medical emergencies.

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